Frequently Asked Question
The difference lies in the texture of the Eyelid Tape. The Transparent Eyelid Tape has a porous motif, and is thicker and more elastic. The Skin-colored Eyelid Tape is smoother in texture, nude colored, and thinner.
Transparent Eyelid Tape is better because it is thicker, hence stronger and better in holding up the eyelid.
The difference lies in the width of the Eyelid Tape. The large Eyelid Tape is 2,5 cm in width and the small Eyelid Tape is 1,2 cm in width.
This goes back to your needs and preferences. For application of falsies, you can use the Flat Tip Tweezer to apply the lower lashes, and for the eyelid stitching technique, the Point Tip Tweezer works marvelously well.
The can-shaped Colour Cleaner is for cleaning eyeshadow leftovers/residue off of your brushes so it doesn’t get mixed with the new colour you want to use. You can easily use this cleaner during the makeup process.
The Brush Cleansing Pad is for cleaning all your brushes as well, this time from leftover dirt and dust. However, the pad must be used with water and soap.
Yes, Hara’s Brush Bag Vol. 2, is only available in one color (misty grey).
We are not sure when the product will be restocked, but we can make sure which product can be restocked faster and which ones have run out of stock and are being reproduced.
The price of our product is fixed.
The products are 100% the same as in the photos, because we do the photoshoot ourselves. If the color in the image is different from the stock that arrived, we will confirm it back to you.
We are responsible for the damaged products due to the negligence of our quality check. We encourage you to call Customer Service at +62-819-224-2929 (WhatsApp)
Delivery & Shipping
Prices shown do not include shipping cost.
We deliver the products every 15.00-16.00 WIB (UTC+07:00) depending on the number of orders on that day. For the shipments, it will be sent on Same Day (if payment is received before 14.00 WIB) or D+1 (if payment is received after 14.00 WIB) from the incoming order and the receipt will be updated the day after.
We cannot confirm the certainty of delivery hours, because this is beyond our control. It depends on the courier service that is delivering to your place.
For estimated time arrival, you can check directly with our couriers: JNE
Yes, all shipping is on Same Day if payment confirmation is received before 14.00 WIB (UT+07:00).
This will happen if the product you want has a large volume. We calculate the volume based on the JNE matrix formula. JNE matrix formula: (Length x Width x Height) : 6000.
For the time being we only serve shipments via JNE.
Hara only uses JNE for shipping purposes.
- Starting on the main page, pick Shop All and select a category you wish to see
- Pick the product you want, then pick your preferred size (if available), and the amount you wish to order
- Click Add to Cart
- Check the items you’ve picked by clicking on the total price on the top right corner
- Enter promo code (if there is one), then click Checkout to proceed to consumer data form
- Enter your address as completely as possible to make the shipping process easier
- Pick your preferred choice of payment and shipping method
- Click the Complete Order button and complete payment as soon as possible so your order can be immediately processed
- Confirm your payment here if your have transferred your funds
We will try harder, but because of the large number of orders right now and so many customers are contacting us, please wait.
For the time being, Hara does not have an offline store.