Privacy Policy

Welcome to Hara’s official website ( As a form of our respect for your privacy, we would like to protect your personal information. To know further, please read our Privacy Policy. We do not disclose personal information to third parties unless it affects the continuity of our service for you, i.e. delivery purposes, credit card payment security, customer research, or other areas where we reserve the right to disclose certain information.

The following Privacy Policy explains how we collect, use, protect, and in some cases, share your personal data. Continue reading for details.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping, statistics, and to let administrators supervise traffic generated by affiliates.
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order
  • Visits to the store: we’ll use this to generate statistics for affiliates and administrators.
  • Affiliate’s name, username, email address: we’ll use this information to register and keep track of affiliates.
  • Products you’ve added to the wishlist: we’ll use this to show you and other users your favourite products, and to create targeted email campaigns.
  • Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store staff

We’ll also use cookies to keep track of cart contents, visit and sales generate by affiliates and wishlist contents while you’re browsing our site.

Cookie Policy

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.
  • Affiliate’s personal details;
  • System-generated commissions;
  • Payments sent to the affiliates;
  • Visits and sales generated through referral links.
  • Wishlist details, such as products added, date of addition, name and privacy settings of your wishlists

Our team members have access to this information to help fulfill orders, process refunds, support you, correctly manage the affiliation system, perform required actions in order to prevent customers from any inappropriate usage of the affiliate program, and offer you better deals for the products you love.

What we share with others

We send payments through Midtrans. When processing payments, some of your data will be passed to Midtrans, including information required to process or support the payment, such as the commission total and payment information.

Please see the Midtrans Privacy Policy for more details.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here:

Modification and change of the Privacy Policy

Hara reserves the right to modify, change, add, or replace one of the Privacy Policy anytime, without previous notice. Hara also holds the right to limit certain features and services or stop its services entirely without notice or obligation. Please check this page periodically for updates.

Copyright license

All content on this site, including text, graphics, logo, button icons, pictures, audio clips, digital downloads, data compilation, and softwares, are owned by Hara, or the licensor, and is protected by existing copyright laws.

Contact us

If you have further questions regarding this Privacy Policy, please contact our Customer Service.