Payment
All payments are to be made via Midtrans as our official payment gateway. Available payment methods are: E-Wallets (GoPay & QRIS), Bank Transfer (BCA VA, BNI VA, Mandiri Bill, Permata VA), and Card Payments (Visa, Mastercard, JBC, American Express).
Package Delivery
We will deliver your order once payment has been verified. Your order will arrive within the time frame set by the courier (JNE). If you have received the receipt number from us and your order doesn’t arrive according to the promised time frame, please report immediately to our Customer Service.
Delivery on Mondays – Saturdays
Your package will be sent on Same Day if payment is received before 14.00 WIB (UT+07:00). For payments done after the aforementioned time, package will be sent the next day (D+1).
Delivery on Sundays & Holidays
Your package will be sent on Day plus One (D+1) after holidays and payment is received.
Delivery Status
We will send the delivery information via email on Day plus One (D+1) after the goods delivery day, along with a link for delivery status check and your receipt number. You can check your delivery status using the aforementioned receipt number on your respective courier websites: JNE
